Category: Guest Experience

Guest Experience
Daylight Saving Time is so weird. The clocks “fall back” an hour and everybody gets confused. If people forget, they’ll show up to your Sunday...
October 29, 2019
Career Advice
If you attend a church regularly, you’ve probably noticed the phenomenon. A guest shows up for a worship service, but he or she never returns. It...
May 13, 2019
Career Advice
One of my favorite times of year being on staff at my church was always Christmas. The excitement of the season and the busyness of...
December 13, 2018
Guest Experience
For some people, Christmas is the only time they go to church. That is why it is critical for churches to have a strategic plan...
December 11, 2018
Guest Experience
My youngest daughter just moved out of our house and into an apartment. Usually when kids move out their parents are close by to help...
July 17, 2017
Career Advice
I’ve been hanging out at an event this week and I have seen the best and the worst customer service!! I am working with the...
May 30, 2017
Career Advice
What do you use to encourage your team? Do you tell the speaker that they just preached a great sermon after that early Sunday morning?...
May 23, 2017
Guest Experience
Your greeting team is one of the most influential parts of church growth. These are the first people that your guests will get to interact...
May 7, 2017
Children's Ministry
Last week, my husband and I were out in the garden pulling weeds and getting things ready to lay mulch for the summer. We talked...
May 1, 2017
Guest Experience
Last night our cat brought a live rabbit into our house!! At first I heard this crazy commotion and I thought it was one of our...
April 10, 2017